Blood Hub User Guide
Sign In Instructions
Go to https://nybc.bloodhub.com (the Hospital Name and User Name appear at the top of the homepage). Hospital Admin completes this form for each authorized user of BloodHub. Hospital Admin role is the only role that can create users. This role also has authorization to change or modify hospital address information.
New Users
Be sure to notify your hospital IT department when BloodHub is planned to launch, and please be sure to accurately designate the correct user role for your staff.
Terminology Comparision
BloodHub vs. OrderTrak
Routine=Orders changed daily
ASAP=Supplemental orders
STAT= Emergency orders
Scheduled=Standing orders (that are not changed)
Delivery=DO NOT USE ‘DELIVERED BY’ ON THE BLOODHUB DELIVERY TYPE SCREEN
For Help
CALL 855.55.BLOOD
(855.552.5663)
For Training Assistance
Contact Customer Care Center staff or Customer Relations Manager:
NYBC Customer Care Center
The NYBC Customer Care Center is open 24 hours a day, 7 days a week and can assist you with BloodHub related questions or concerns.
Call: 855.55.BLOOD (855.552.5663) or 718.707.3771
Fax: 718.707.3551
Email: customercare@nybc.org
Customer Center Staff
Customer Service Director
Susan Kusic
skusic@nybc.org
732.433.5962
Customer Service Managers
Dorian Deschesne-Walsh
ddeschesne-walsh@nybc.org
646.629.1923
Lisa Moore
lmoore@nybc.org
929.429.0758
Joe Ferrara
jferrara@nybc.org
646.669.2765
Director of Marketing
Blood, Laboratory and Medical Services
Rich Miller-Murphy
rmiller-murphy@nybc.org
212.570.3202