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General Inquiries

Have questions about your donations, donor eligibility, appointments, rewards points, or address/information changes? Want to give feedback? Please use the form below.

Connect with Us

Schedule an Appointment to Donate Blood

Call 800.933.2566

Medical concerns or questions

After donation if you feel your blood should not be given to a patient, or if you experience signs or symptoms of illness, call:

Monday – Friday (9AM-5PM): NYBC Special Donor Services at 800.688.0900 
After regular hours or on weekends: NYBC on-call physician at 212.699.5233

For hospital customer service

718.707.3771

Clinical Apheresis & Cell Saver Scheduling

Scheduling services are available 24/7. Call 800.235.5728.