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Contact Us

We’re here to help donors, partners, and communities.

Donor Support

For donation scheduling, eligibility, or donor rewards


Medical Concerns

For post-donation symptoms or safety questions

📞 800-688-0900 
Available:
Mon-Fri: 9:00 AM – 5:00 PM
After-hour emergencies: 📞 212-699-5233


Hospital Customer Service

For hospitals and healthcare providers


Clinical Apheresis & Cell Saver Scheduling

For clinical program scheduling and support

📞 800-235-5728
Available:
24/7